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FREQUENTLY ASKED QUESTIONS
CONFERENCE RELATED
1. How do I register for the conference?
If you are a senior level creditor involved in collection and recovery, and are interested in receiving an invitation, please contact us at (562) 906-1101 or E-Mail: CRS@resourcemanagement.com. CRS does not have a "traditional" registration process for non creditors. As a result, the only way for non creditors to attend is through exhibiting or a sponsorship. All potential first time attending exhibitors and sponsors are required to complete a reference form before consideration. Please note that we limit the number of non creditors at this event and admission for non creditors is first come first served.
2. Do I qualify as a creditor?
For conference registration purposes, we define a creditor as a first party issuer. All other types of companies (including Debt Buyers) are considered non-creditors and must exhibit or sponsor in order to attend.
3. How do I exhibit or sponsor?
Exhibit space and sponsorship opportunities are limited and are on a first come first serve basis. For more information please contact Evan Sherman (Evan@Resourcemanagement.com) or Gary McLain (Gary@Resourcemanagement.com) at 562-906-1101.
4. Can I bring my spouse to the conference?
The cost to register a spouse is $150. Spouse registration includes all meal functions and exhibit area access. Spouse registration does not include meeting room admittance. Spouse registration is intended for spouse not employed in the business, and not attending conference sessions.
5. Do you offer 1 day passes or "meeting only" passes?
We do not offer 1 day passes or "meeting only" passes.
6. What is the last day to register for the conference?
We do not have a deadline for attendee registrations, however space is limited.
7. How do I obtain an attendee list?
Prior to the conference, the attendee list is only distributed to exhibitors and sponsors. A list of last year's participating attendees can be found at http://www.crs2012.com/attendees.html. Roughly 60 days prior to the event a current list of registered attendees will be posted at http://www.crs2012.com/attendees.html. However, all registrants will receive a printed attendee list (name/company/email) when they check in at the conference registration desk.
8. What is the cancellation policy?
A 50% cancellation fee will be charged if you cancel on or before February 1, 2012. After February 1, 2012 no refunds will be made. Any substitution will incur a $50 processing fee.
9. When will I receive my receipt (registrations/exhibit booths/sponsorships)?
Receipts are sent as "Paid" invoices via mail roughly 7-10 business days after RMS obtains the payment. The receipt is sent to the individual who is the contact person listed on the submitted forms.
10. Are there forms or a deadline for speaker submissions?
We do not have a deadline or a formal submission process for speakers. Please submit proposals to CRS@resourcemanagement.com and include the following information: a unique/trendy topic, presenter(s) name, presenter(s) title, presenter(s) company, and presenter(s) bio. Please be aware that we receive numerous submissions for every conference and space is limited.
11. What is the recommended attire for the conference?
The dress code is business casual. Be comfortable while learning new trends and networking with other attendees. Choose your shoes carefully because you may do a lot of walking. Receptions, Four Seasons style, don't require a tie or jacket, but many elect to wear one or both.
HOTEL RELATED
1. How do I book a hotel room?
Guest rooms under the group block are for registered attendees only. You may book a room at the Four Seasons by calling (877) 632-5000 and using the reservation code CRS2012 or go to http://18922.meet.fourseasons.com/lasvegas/minisite/meetings/.
2. How do I book a suite?
You may book a One Bedroom Suite at the Four Seasons by calling (877) 632-5000 and using the reservation code CRS2012 or go to http://18922.meet.fourseasons.com/lasvegas/minisite/meetings/. There are a limited number of these suites available at the group rate and are first come first serve.
3. How far is the hotel from the strip?
The Four Seasons hotel is located on the strip and is part of the Mandalay Bay property.

Collection and Recovery SolutionsSM 2011 is a service mark of Resource Management Services, Inc.
Resource Management Services, Inc. - 10440 Pioneer Blvd., Suite 2 - Santa Fe Springs, CA 90670
Phone: (562) 906-1101 - Fax: (562) 906-1212 - Email: CRS@resourcemanagement.com